FAQ

Ordering from LabelBubble

Uniqueness.

Our Label Icons are designed just for our labels and you won’t be able to find these icons anywhere else. You are purchasing not just a named label, but unique designs that we are very proud of.

Choices.

We don’t limit to only one type of icon per order! You can pick multiple icons depending the package you have selected and enjoy different icons and backgrounds per label type in your package.

Localization.

We offer free shipping within Canada and we continue to launch new labels that reflect Canadian Culture with designs that represent our multiculturalism.

Quality.

As Parents in Canada, we understand the needs of our label quality; hence, we ensure our labels are water-proof, dishwasher safe, and microwave safe. Our Clothing labels are also designed for long lasting and stay on even with multiple washes in the laundry.

Yes, if you see the below icons on our label pages, it means they are dishwasher and microwave safe.

Most of our labels are dishwasher and microwave safe, they are meant to be used on lunchboxes, water bottles, and more! Please check them out at our label pages and find out more details.

The Labels are not toys and should be applied by an adult.

Our Clothing Labels are meant to be stuck on the clothing care tag. This label material is a revolutionary, white, very sticky, waterproof, and washable laser label. The stickiness will double on the tag after 10 days and doubles it again after 30 days.

You can simply peel and stick directly on the clothing care tag. Do NOT iron.

Placing an order on LabelBubble.ca couldn’t be easier. Simply follow the below steps when placing an order, select the background and icons you want, add it to the basket, then input the name onto the label and checkout from your basket.

Choose a package/Label Type

Choose package / Label type

Input Name

Input Name

Pick / Select Background, Icons and Font

Choose background & Icon

Add To Bag Then Checkout

Checkout

 

For each label order, we don’t limit just to one icon design per label! Each of our labels can be selected with up to of 5 icons and backgrounds.

For each package order, you can choose up to 5 icons and one background per Label Type as well, which means you can have different backgrounds and icons in one label and many selections in one package per label.

You will have to contact our Customer Service by e-mail at cs@LabelBubble.ca and explain the reason. We can only cancel your order if it hasn’t been processed. Therefore, we highly recommend that you email us as soon as possible if you have decided to cancel your order because we process and ship out every order within 24 hours. After receiving your email, our Customer Service will inform you if your order has been processed or not, then confirming if it’s eligible for cancelling. In any case,if an order has been started for processing, we wouldn’t be able to cancel your order.
We would process and ship out your order within 24 business hours. If you have placed your order on a Friday, please do expect the processing will start on Monday. For estimated Shipping time, please visit Shipping and Devlivery.

COVID-19 update:
Due to COVID-19, you may experience longer than usual transit times for your order. LabelBubble will not be able to commit a guaranteed arrival time of your order at this moment. However, LabelBubble will continue to dispatch your order within 24 business hours as promised. We are still offering Free Shipping within Canada.
Since we process and ship out every order within 24 hours, please email our Customer Service at cs@LabelBubble.ca as soon as possible to let us know what changes are needed. Please note that changes can only be made if the order hasn’t been processed. Our Customer Service will respond to your email and confirm with you that if your order is eligible for changes.
We allow full refund only if the labels are at fault by us, such as wrong labels are shipped, faulty on products, and more. For detail return policy, please visit Returns & Refund.
We will refund you in full! If any problems on the labels are our fault, we make sure that you have your money back. Simply inform us at cs@LabelBubble.ca, take a picture of the order you received, and state clearly the problem you are encountering, we’ll handle the rest. Once we have approved the return, you can choose to receive a refund or have a replacement shipped to you at our cost.

Shipping & Delivery

We Ship to Canada, US, and International as long as the countries/cities that are delivered by Canada Post. However, we do not ship to any P.O box addresses.
Shipping to Canada is Free if you have chosen standard shipping method. For other countries and shipping types, please check the prices at Shipping and Devlivery.

Payment

We accept Visa, MasterCard, AE and PayPal online.
Unfortunately, we don’t accept any phone ordering at the moment, but you can always send us an email at cs@LabelBubble.ca for any questions about ordering your labels. Our system allows step by step of picking and choosing the unique design of our LabelBubble’s icons, so ordering via our website is the most convenient method.
At the present time we only charge in Canadian Dollars. Your payment merchant (Credit card/MasterCard/AE/PayPal) may convert Canadian Dollars to your local currency at their stated exchange rates which is beyond our control.